A recent report indicates a substantial disruption expectation among Asia Pacific (APAC) businesses due to agentic artificial intelligence (AI). The findings suggest that around 70% of organisations in this region foresee AI significantly transforming their business models within the next 18 months. Particularly, the banking sector expects the most significant impact.
Renowned financial technology (fintech) service provider, Moneythor, conducted the research. The company assists businesses in improving their digital banking services and uses data to enhance user experiences. Vivek Seetharaman, the firm’s Chief Product Officer, had a crucial role in the study.
Agentic AI’s Disruptive Impact on APAC Businesses
Agentic AI holds transformative potential that could dramatically change how companies operate. It can perform tasks that typically require human intelligence, like decision-making and problem-solving. This capability could potentially overhaul many aspects of business operations, leading to a total reshaping of established business models.
Furthermore, the banking sector seems to be in the crosshairs. Traditional banking methods may experience a substantial shift, with agentic AI potentially streamlining operations, boosting efficiency, and improving customer experiences. The sector’s high dependence on data makes it an ideal candidate for disruption, given AI’s ability to process and analyse large data volumes swiftly and accurately.
Despite possible challenges from such disruption, it’s crucial to note the transformation could bring numerous benefits. For example, businesses might provide more personalised services to their clients, improve operational efficiency, and ultimately boost profitability. Additionally, the rise of AI could potentially lead to new jobs and industries, contributing to the APAC region’s economic growth.
As we progress, monitoring the ongoing developments within the fintech sector will be intriguing. The impact of agentic AI on APAC businesses could be disruptive and transformative, opening up exciting new opportunities.