At the Personal Investment Management & Financial Advice Association (PIMFA) Compliance Conference 2025, Lucy Castledine, director of consumer investments, shared her views on the regulatory landscape and priorities for the year. The insights gained from the event on 25th September 2025 are crucial for fintech firms in planning their strategic direction.
The speech was rich with key points, particularly around trust and transparency in the financial services sector. Castledine stressed the need for firms to be honest and transparent, which is vital in fostering strong consumer relationships. She also spoke about the importance of balancing innovation promotion and consumer protection.
Regulatory Priorities Moving Forward
Castledine also shared the regulatory priorities for 2025. She highlighted the importance of supporting firms in achieving regulatory compliance. She urged firms to manage their risks effectively and uphold the highest conduct standards. She suggested that this would be key in building a resilient financial system.
Castledine further noted that the regulator would focus on the effective use of data and technology. In today’s digital world, proper handling and protection of consumer data are crucial. She also stressed the need for financial technology firms to adopt regulatory technology (RegTech) to simplify compliance processes and cut costs.
In conclusion, Lucy Castledine’s speech at the PIMFA Compliance Conference 2025 offered valuable insights into the regulatory landscape and expectations for the upcoming year. These insights will undoubtedly guide fintech firms in navigating the regulatory environment and aligning their strategies with regulatory priorities. For more details, the full speech can be viewed here.
