Tag: Banking
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Mapping the Customer Journey: How to Reduce Friction Due to SCA
Strong Customer Authentication (SCA) was introduced with the aim to reduce ecommerce fraud. And while the two-factor authentication process is coming into force right on time with fraud attacks rife in the ecommerce landscape, it is also creating friction in the customer journey. Unfortunately, higher cart abandonment rates and lost revenue are some of the […]
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Industries That Flourish & Fade During an Economic Downturn
Infographic on industries that perform well and not so well during an economic downturn, by Colette Cassidy, Director of Irish tax consultancy All Finance Tax, specialists in financial and taxation advice.
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The Promising Future of Cross-Platform Mobile Application: Interview with Abay Serkebayev
Innovation comes in many different shapes and forms. The great fintech revolution has been fantastic and has led us to have lots of mobile applications stored in our smartphones. Really a lot. The fragmentation or unbundling of financial services has meant many different touchpoints on both Android and Apple smartphones. Maybe we have too many […]
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Advancing automation in Australia and New Zealand Banking and Insurance
By Mark Fioretto, Area Vice President and Managing Director ANZ at UiPath. End-to-end automation is now driving the digital transformation journey of Australian and New Zealand financial organisations in a hyper-competitive business environment. A recent IDC APJ Automation Survey 2022 commissioned by UiPath confirmed that, globally, 43% of banking and insurance industry organisations will use automation on an enterprise-wide scale by 2025. In Australia and New Zealand, spending […]
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The Bright Future of Emerging Market currencies: Interview with Mike Robertson and Adrian Brown
The world of currencies is definitely an interesting one. Not even talking about the elephant in the room, cryptocurrencies, which steal the show these days. But that’s tiny in our big wild world. Rather let’s talk about good old currencies. A world that goes far beyond the almighty US Dollar, the Euro, or the Great […]
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Top 3 Automation Features for the Expense Management Industry
By Yuriy Kropelnytsky, Payments and Fintech expert at Softjourn. By 2024, the Global Business Travel Association expects business travel to fully recover from the impacts of Covid-19. This is great news for the expense management industry. However, the uptick in business travel also means that there will be more expense reports to file. As well as […]
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Saving vs Spending: How to be Recession Ready and Thrive in the Downturn
By Anish Sengupta from Blue Helion. When we hear the word “recession”, our mind goes into alert mode buzzing with all kinds of alarm bells. According to a recent Reuters estimate, the United States is 40% likely to enter a recession in the following year. Financial experts are afraid that we are on the cusp […]
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Omnichannel: Myths and Realities
By Jishith Gangadharan from Clayfin Omnichannel banking has been creating quite the buzz within the financial services landscape. As the focus on customer experience zooms in, it’s become all the more relevant to provide a smooth and seamless banking experience, both online and offline for customers. With several myths doing the rounds on omnichannel banking, […]
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An Assessment of Risk Management in Banking
Guest post by, Charlotte Lin, a content creator at escaperoom.com. She’s a passionate young woman, mother to an amazing nine-year-old, and an avid reader. Over the years, writing has helped her explore and understand the world as well as her own self. She loves to travel, meet new people, and spend quality time with her […]
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Payments orchestration: what’s next? Interview with Kristian Gjerding
Payments are like an opera, they need a conductor otherwise it is a lot of noise and not at all a symphony. Why? Because similarly, it would be as if all the musicians play at the same time without coordination. Just a lot of noise and hard to follow what is really going on. What […]