Tag: Digital Transformation
Industries That Flourish & Fade During an Economic Downturn
Infographic on industries that perform well and not so well during an economic downturn, by Colette Cassidy, Director of Irish tax consultancy All Finance Tax, specialists in financial and taxation advice.
Proper Invoicing Is Important For Any Fintech Business
Online invoicing software is software that helps fintech businesses to create invoices, bills, and other documents. If you own a fintech business, you know how important it is to keep your books in order. You want to ensure that you are correctly billing your customers for their products or services and that the payments match…
The Promising Future of Cross-Platform Mobile Application: Interview with Abay Serkebayev
Innovation comes in many different shapes and forms. The great fintech revolution has been fantastic and has led us to have lots of mobile applications stored in our smartphones. Really a lot. The fragmentation or unbundling of financial services has meant many different touchpoints on both Android and Apple smartphones. Maybe we have too many…
How Fintech Can Boost Small Businesses
By Mike Whitmire, CEO and Co-founder of accounting workflow automation software FloQast. As small businesses face the challenges of an uncertain market, their biggest struggle is amplified. They don’t have the seemingly endless resources of bigger companies. Fortunately, along with it comes their biggest strength, resourcefulness and flexibility. With the right tools and strategies, small…
Advancing automation in Australia and New Zealand Banking and Insurance
By Mark Fioretto, Area Vice President and Managing Director ANZ at UiPath. End-to-end automation is now driving the digital transformation journey of Australian and New Zealand financial organisations in a hyper-competitive business environment. A recent IDC APJ Automation Survey 2022 commissioned by UiPath confirmed that, globally, 43% of banking and insurance industry organisations will use automation on an enterprise-wide scale by 2025. In Australia and New Zealand, spending…
Omnichannel: Myths and Realities
By Jishith Gangadharan from Clayfin Omnichannel banking has been creating quite the buzz within the financial services landscape. As the focus on customer experience zooms in, it’s become all the more relevant to provide a smooth and seamless banking experience, both online and offline for customers. With several myths doing the rounds on omnichannel banking,…
Why the Financial Sector is Leading the Way in Digital Employee Experience
When we talk about digital experience, it seems that the focus is only on customer experience. It makes sense, at the end of the day, customers are the ones paying the bills. It should be, unless you are a fintech startup and everything is free until you figure out how to monetise. However, at the…
The Astonishing Growth of Payments in Esports: Interview with Kamran Hedjri
The payments industry is a vast and complex world. As a start, what do we really mean when we talk about payments? It can mean a thousand different things to a thousand different persons. Within specific industries, the needs can be quite divergent. That is what makes it so interesting. What about the growth of…
Noteworthy Banking CX Transformation In ME In The Recent Past
Middle Eastern consumer banking has recently developed an intriguing story. On the one hand, the financial demands of clients are changing quickly every day in the post-pandemic new normal. We have a financial environment that is ready for development, innovation, and transformation, notably in customer experience (CX). That is when you combine this with dynamic…
An Assessment of Risk Management in Banking
Guest post by, Charlotte Lin, a content creator at escaperoom.com. She’s a passionate young woman, mother to an amazing nine-year-old, and an avid reader. Over the years, writing has helped her explore and understand the world as well as her own self. She loves to travel, meet new people, and spend quality time with her…