Tag: Omnichannel Banking
Omnichannel: Myths and Realities
By Jishith Gangadharan from Clayfin Omnichannel banking has been creating quite the buzz within the financial services landscape. As the focus on customer experience zooms in, it’s become all the more relevant to provide a smooth and seamless banking experience, both online and offline for customers. With several myths doing the rounds on omnichannel banking,…